Recommendations

CUSTOMER COMMENTS AND RECOMMENDATIONS

I’ve had the pleasure of working with Rachel on some complex text permissions clearance projects over the last few years; projects that throw up complications around how material can be used, or what it will cost, among other things. Rachel handles all requests with such a professional and organised head that I feel work is always in extremely safe hands with her. She works efficiently to provide great results, delivered with a truly warm and friendly approach.

Joanne Burling, Permissions Manager, Education, Cambridge University Press, November 2018

I have had the pleasure of working with Rachel on various projects over several years now and cannot recommend her highly enough. She is expert in the field of text permissions and possesses an exceptional understanding of the in-house needs of the publishing companies she works with. She has a sound knowledge of copyright law and practices, and has long-standing and strong relationships with a wide range of third party rights holders, as well as a close understanding of their terms and how they work. Her wealth of skill and experience in this field mean that you can have real confidence that every base has been fully covered.

Rachel is extremely organised, patient and efficient. She communicates clearly and in a timely fashion and always gets the desired results, on time and on budget. Each project is carefully archived at the end of the process and acknowledgements are always comprehensively provided, saving a great deal of work in-house. And, last, but not least, Rachel is a real joy to work with – a friendly and approachable team member who always brings a positive ‘can do’ attitude to every project.

Becky Breuer, Rowan Editorial – Freelance Publishing and Editorial Services, June 2018

Having had the very real benefit of Rachel’s support in writing and launching my book, I can offer no better recommendation of her work than that which I declared in the Hardback/Paperback editions, as well as the eBook
“I am grateful to all the organisations listed below for their kind permission to reproduce the following copyright material, none of which would have been possible without the dedicated professionalism of my copyright clearance advisor Rachel Thorne”

J T Coombes, author of Global Magna Carta, 978-0992-778200, January 2014

Rachel has worked efficiently and diligently throughout the project, maintaining close contact with us and offering detailed and thorough updates when required. Rachel is a pleasure to work with and I wouldn’t hesitate to involve her in future projects.

Jen Seth, Cengage Learning EMEA, April 2010

Over the past two years I have engaged Rachel Thorne (nee Naish) to research and clear extract permissions for a variety of new educational projects including textbooks and audio cds for the Caribbean and African markets. I have always found Rachel to be very approachable, efficient and always happy to help with individual queries offering welcome advice and solutions where necessary. Rachel’s work is well-organised and extremely thorough and I would have no hesitations in recommending her.

Kathryn Claydon, Macmillan Education, April 2010

It’s no exaggeration to say that Rachel Thorne (nee Naish) has been of invaluable help to the Rights Acquisitions teams within Pearson Education. As a global corporation we uphold the highest of standards particularly when working with complicated copyright permissions in order to be able to use third party content. Rachel plays a significant part in the processes surrounding this work representing Pearson Education and extending her professionalism, courtesy and expertise equally to the largest of corporations and specialist individual creators of content when requesting and negotiating permission for us to use their content. Rachel is the most tenacious and meticulous of consultants and on a personal note is always a pleasure to work with.

With her wealth of experience and knowledge Rachel has also contributed to the formulation of best practice documentation and has been a key member of a team who worked to design the functionality of a business critical IT system.

I am happy to recommend Rachel.

Lisa Wren, Pearson Education, April 2010

Rachel is an absolute asset to the HPE Desk Editorial Freelance Team at Pearson Education. Her organisation and ability to stay calm in a crisis has seen us through many challenging projects, throughout which she has managed to maintain a sense of humour! I would not hesitate to send our most complex projects to Rachel as her work constantly assures me that the permissions project is in very safe hands. Rachel has extensive copyright knowledge and has built good relationships with in-house staff and external copyright holders. Recent projects span a range of Higher Education subjects including: Arnold: Work Psychology, 5e; Maltby: Research Methods for Nurses, 1e and Tench: Exploring Public Relations, 2e, to name but a few.

Dawn Phillips, Pearson Education, April 2010